Frequently Asked Questions
Can i order something not on the website?
Yes of course you can! I welcome custom orders, just use the "Contact Us" page to pop me over an email, or message on social media and i will get back to you. It would be great if you have an idea of what you would like, If you don't - no problems, we will work it out together!
What metal is your items made out of?
90% of my items are made out of Aluminium. Aluminium is non-tarnish, hypoiallergenic and light weight which makes it the perfect metal for jewellery and keyrings. Necklace chains are currently silver plated. A very small amount of items are made from Stainless Steel/Cooper - When this is the case it will be made clear on individual items in the shop.
How are your items made?
All items are made by hand. Each letter/number/design is individually stamped into the metal with a hammer. Items are then filed, inked, polished and then created into beautiful finished people. No machines are used, each item is made by hand.
Can you rush my order?
I always try to help if an order is urgent - but please message me first, rather than presume. Current turnaround time is 7 working days. During quiet times orders can go out alot quicker, but during busier periods such as christmas the turnaround could be longer. I am always happy to try to help with urgent orders and if i will i can. Please use the contact form, or social media to message and i will see what i can do to help.
How do i care for my items?
In order to preserve your items longevity please remove all items when you take a shower, go for a swim or work out. Sweat, water and perfume can cause the ink to fade on all metals. Please advoid sprawing perfume or applying lotion whilst wearing your jewellery. If your jewellery gets wet please dry it off as soon as quickly as possible. With proper care all items should last for many years. I do offer a free re-inking service - Just contact me using the contact form and i will supply you with the details to send it back to me and i will get that reinked and cleaned up for you.